Shipping Information for IrishShopper.com
We use a variety of companies to despatch products including Royal Mail, local and national couriers.
We aim to dispatch goods within 3 working days of receipt.
Goods are despatched and delivered to most European addresses within 14 days.
Goods for outside Europe do naturally take longer with up to 21-28 days for some orders to the USA and Australia.
Personalised items naturally take longer to arrive and we would ask all customers to wait 28 days before reporting nondelivery.
Orders are sent at buyer's risk. Customers who wish to have their orders insured in transit for damage and loss should contact Irish Shopper before ordering to obtain a quotation for insured delivery. Customers are required to keep any damaged items and packaging until given further instructions regarding a claim for replacement.
Returns Information for IrishShopper.com
We hope all customers will be happy with all items ordered from us. We however give everyone 14 days from receipt of goods to examine these and if not happy return for a refund. Items should be returned unused and with all original packaging and in new and unused condition. For undamaged goods, we reserve the right to charge a 10% restocking fee.
Refunds will be processed to the account payment was made within 7 days of the item being returned.
Cancellation Information for IrishShopper.com.
Orders can be cancelled prior to dispatch and a full refund will be processed inside 7 days. After dispatch refunds will be made as above Return policy.